Importer Of Record

EOR - IOR Services For IT Hardware And Technology

Importer Of Record Services Around The Globe With Region-based Local Experts

Importer Of Record Services in China/Asia, Israel/Middle East, Europe, UK, Northern and Latin Americas.
Customs clearance, import permits, billing, collection and cross-trade services in major countries of the world market.

Global Importer Of Record

IOR Services around the World, Logistics and Technology Supply Chain Management

One of our special solutions in EOR & IOR shipments where companies needs to deliver goods in DDP terms to countries where they do not have an imported on whom clearance can be performed.

GG – GetWay Global LTD is an expert in providing door-to-door solutions based on our well-developed infrastructure, with minimum effort and interference from the client side, from pickup to delivery.

With GG you get the access to our powered and fully-managed services and infrastructure while keeping 100% control over your sales and customers.

GG Can Act As Your Importer Of Record In 170 Countries

The above is possible not only in Israel, Europe and UAE where our own entities are located, or in the USA or Canada with relatively straight-forward import/export procedures, but also on challenging markets as India, China, Brazil, Argentina, Japan, Korea, Taiwan, Singapore, South Africa, Mexico, Australia, New Zealand and more.
Practically everywhere in the globe.

What is EOR/IOR Service in Shipping

One popular question people ask is “how do I clear customs without a broker or a local entity”.

The short answer is – in many cases you can’t; it depends on the local import laws and regulations. But this doesn’t mean you can’t make your sales in those areas.

In order to avoid costly and time-consuming operation of establishing and maintaining local entity and staff, global companies often choose an established local business to legislate and import the products on their behalf.
The local importer is then called “Importer Of Record“.

What does IOR mean (Definition)

IOR (in Logistics) - Importer of Record: A local legal entity (person or company) that assumes responsibility for importing goods on behalf of a foreign manufacture or seller. This includes using their business name as the consignee for export-import and shipping paperwork, but often implies also serving as a "proxy" for the finance transactions as well, supporting foreign currency exchange.

When EOR/IOR Services Are Useful?

Your business needs to expand and sell to new markets where you don't have local representation or expertise.
You've made a sale, but the client can't act as an importer of your equipment because of the regulations or any other reason.
In some countries local companies can't (or prefer not to) have international currency transactions and/or international trade operations, since this requires additional reporting and grabs attention of the authorities.
Laws and regulations in many countries require a business to have local legal representation entity to be eligible to apply and compete government trends and contracts.

Who can be the Importer of Record?

Basically any local company or a person; Sometimes authorised customs brokers can act also as you importer of record, but they usually limited to simple shipments, not involving finance protection, complex import certification procedures or long-lasting post sales support.

When Appointing Your Consignee / Importer of Record

Keep in mind that your IOR partner actually becomes the temporary owner of the goods until they have been delivered to the warehousing / distribution facility.

Importer of Record for HW/ IT/ Technology

Importing technology, IT hardware and security equipment differs essentially from regular (commodity) goods import. Each country has its own import regulations for different types of technology, usually involving additional certifications and permits to comply with the Electrical, RF, Encryption and other regulations and standards.

Global Expertise With Local Focus

Global EOR / IOR Services made more efficient with our regional staff operating on their homeland territory and using their local expertise.

When dealing with hardware and technology, providing mission-critical IT Equipment or Services, it is extremely important to know the local playground rules and bureaucratic caveats to avoid unexpected time loss and replacement shipment costs.

Importer Of Record In EU & UK

IOR Services in Europe and The Great Britain

GG operates several logistics hubs in European countries, including our own businesses Netherlands, Hungary and UK, as well as a net of customs agents and warehouses in other countries, with them we have strong and established relationships.

Being a technology logistics company, our focus is natively on providing global companies with the best technology supply chain management solutions, suitable for expanding your technology into Europe, UK and Scandinavian countries.

VAT ZERO On Eligible HW / IT Equipment

According to EU tax regulations, some of the HW and IT Equipment imported to the Europe Union can obtain VAT Exemption when certain conditions are met.

GG can act as the Importer Of Record for your technology hardware in Europe, unlocking the VAT-ZERO capability for foreign businesses.

Importer Of Record In Asia

Did You Know?

Roughly %50 of the revenue generated from hardware in the world is produced on the Asian Markets!

With Years of experience in shipping hardware and electronics to/from Asian manufactures, GG has developed a strong partnership network of logistics companies and customs agents in the area. Our productive collaboration, practiced for years, allows Western Companies easy access to the Asian Markets and vice versa.

Importer Of Record in China, Japan, Korea, Singapore, Taiwan, Malaysia, Cambodia, Philippines and other Asian Countries.

Importer Of Record In The Middle East

Expand Your Business to The Middle East In No Time

Being Located in the economic and technology heart of region, GG operates natively in Israel, as well as in Jordan, Egypt, Tunisia and Algeria.

With the recent positive diplomatic developments in the region, our direct access to logistics infrastructure and a network of customs agents is now expanding to countries like Morocco, Bahrain, Oman, Qatar, United Arab Emirates, and Yemen, Ethiopia, Sudan.

B2B/ B2C IOR Services

GetWay Global LTD specializes in planning supply chains and supporting logistics and trade operations of industry-leading technology companies and enterprises around the globe.

B2C/ C2C IOR Services

While our main focus is on delivering services for global businesses, for some directions we also serve individual / personal needs.

For the most part, for a one-time personal package we would recommend shipping via the regular post-office or a shipping company like DHL, UPS, FedEx, etc…
We understand that the above is not always possible due to many possible restrictions.

Please contact us for more info and advice or in case you have a special shipment request.

Our Working Process

Contact Us/ Request Quote

Send us:

Invoice / Proforma INV.
Packing List (PL)
Technical Specification
Data Sheets

Shipping Requirements/ Terms Of Deliver

Get full quotation, including:

Classification (HS Code, TAX / VAT)
Export / Import Permits Required
Full Routing
Transit Time
Shipping Instructions

Freight Forwarding/ Customs Clearance

We guarantee:

Full Responsibility for the shipped cargo
Export / Import Permits and Certifications
Customs Clearance
Fast In-Land Delivery to the designated delivery point
Designated Contact Person for the entire process

Status Updates/ POD

We keep you informed:

Status Updates through the entire process
Proof Of Delivery (POD) on each shipment

Regional Logistics Experts

As we serve many global customers on a daily basis, we’ve accumulated a pile of expertise in different geographic regions, under various political and economical market conditions.

Frequently Asked Questions

What is an Importer of Record (IOR)?

An Importer of Record (IOR) is a legal entity responsible for ensuring that imported goods comply with local laws and regulations. The IOR handles customs clearance, pays duties and taxes, obtains import permits, and signs shipping documents as the consignee.

What is an Exporter of Record (EOR)?

An Exporter of Record (EOR) is the legal entity responsible for ensuring exported goods comply with the origin country’s export regulations, including obtaining export licenses, handling documentation, and ensuring compliance with trade restrictions.

Why do businesses need IOR/EOR services?

Businesses need IOR/EOR services when they want to import or export goods to countries where they don’t have a local legal entity. Without a local presence, companies cannot legally clear customs or act as the importer/exporter. IOR/EOR providers like GetWay Global act on your behalf.

In which countries does GetWay Global provide IOR services?

GetWay Global provides IOR services across the EU, UK, Israel, Middle East (UAE, Saudi Arabia, Jordan, Egypt), Asia (India, China, Japan, Singapore, Vietnam, Thailand), and Latin America (Brazil, Argentina, Mexico).

What types of equipment does GetWay Global handle?

GetWay Global specializes in IT hardware, telecom equipment, networking gear, data center infrastructure, broadcasting equipment, and medical devices. This includes servers, routers, switches, UPS systems, and other mission-critical technology.

How long does the IOR customs clearance process take?

Customs clearance timelines vary by country and shipment complexity. Standard clearance typically takes 2-5 business days. GetWay Global’s local expertise and pre-established relationships with customs authorities help minimize delays.

What is the difference between IOR and customs broker?

A customs broker handles documentation and customs procedures but does not take legal responsibility for the import. An IOR assumes full legal liability as the importer, including paying duties, ensuring regulatory compliance, and managing post-import obligations like returns and warranty.

Can GetWay Global handle VAT exemption for IT equipment in the EU?

Yes. Under EU tax regulations, certain IT and hardware equipment imported to the European Union can qualify for VAT exemption. GetWay Global can act as the IOR and unlock VAT-zero capability for eligible foreign businesses importing technology to the EU.